TruRenew Clean's Customer Reviews
"This company is great! I called inquiring about tile and grout cleaning. Pricing was very reasonable and they were able to schedule me for the same week! I fully expected it might be a few weeks out, so was truly amazed that they squeezed me in and made my day to get the job done so quickly! They communicated by email and phone, confirmed the plan, and the tech reached out when he was 30 minutes from arrival (just as they said during my phone call). George, my technician, was awesome! He was very detailed, explained what he was going to be doing, provided progress updates, and the end result was awesome! They are a small business that take pride in what they do, and George is tremendous and very highly recommended!!!!!"--Samuel Waters, Naples, FL 34104 | Rated: 5/5
"This company is awesome. Really impressed me. I called a couple days before I needed them and the office staff was friendly and helped without any hesitation. They provided the price and details all over the phone. Justin (my technician) showed up on time and was really professional and on top of that, worked very diligently. I have a couple more room of flooring that needs to be cleaned and I’ll definitely be using these guys!" --Nancy C. Frisco, Texas 75035 | Rated: 5/5
"The techs who came out were very polite and professional, as was the owner who coordinated the entire service. Our commercial grade carpet looks better than it has in four years. It was a pleasure working with TruRenew and have already scheduled our quarterly service with them."--Todd K. Dallas, Texas 75149 | Rated: 5/5
"I can't say enough about the quality of their work and the level of their customer service. On top of that, they are very reasonably priced. I hired them recently to clean my sofa in the family room of our home as well as the carpets. They were on time, professional, extremely courteous, quick and very thorough. DO NOT waste your time and money and those larger carpet cleaning companies. They are overpriced and have been late and even no shows on multiple occasions. Give you business to a company that does a great job and provides excellent service while doing it."--Naomi K. Fort Worth, Texas 75002 | Rated: 5/5
"I needed help right away and I was moving out of my rental home and the company that I originally scheduled never showed. TruRenew was highly recommended by a neighbor so I called them and they came to my rescue the next day. They also made it easy to pay by credit card with no additional fees."--Bridget D. Frisco, Texas 75035 | Rated: 5/5
"Excellent service and our carpets look like we just purchased them! Will use your service again! Excellent customer service."--Judy R. Lucas, Texas 75002 | Rated: 5/5
"Great experience overall. They were able schedule a time right away, called on their way, and were on time. The technicians George and Justin were both very professional, communicated what and why they were doing what they were doing, and the end result were fantastic. I recommend this team, and will be using them from now on."--Barbara P Frisco, Texas 75035 | Rated: 5/5
"I have used TruRenew Clean twice and both times I have been very happy with the job they did. He cleaned many types of carpets and area rugs in my house. This last time my grandchild spilled a red juice drink in my closet and he explained the process of removing the stain. Justin was honest and up front about everything. His price was very fair and he stood by his word. I will definitely use them again."--Ina G. Rockwall, Texas 75087 | Rated: 5/5
"I hired TruRenew Clean to clean the carpet at a rental property I manage for work. I was very happy with their work! They arrived at the house on time for our appointment and managed to remove many of the stains in the carpet. I was able to pay with credit card, which made things easier as well. I will definitely hire them again for other rental properties. "--Hugh M. Plano, Texas 75075 | Rated: 5/5
"I found TruRenew on Google and decided to give them a call because of all the great reviews they have . I called them to get an estimate for tile and grout cleaning , they answered all my questions helped me choose the best cleaning method for my grout cleaning.. I decided to choose them so I called them a week later to scheduled my appointment . The day of the appointment the guys called me 30 minutes before to let me know they are coming , they showed up on time , and did AMAZING job on cleaning my tile and grout - the floors looked like new . This was my aunt house and I don't know when this floor was professionally cleaned ,this guys just took their time and did extra scrubbing in the areas I asked to . They made sure I was satisfied and I'll used them again in the future and recommend them to friends and family."--Tabitha W. Frisco, Texas 75034 | Rated: 5/5
"These guys were fantastic. When I was looking for someone to clean my area rugs, not only were they the only company that answered their phones and have a reasonable price, they were able to accommodate us by arriving the next day. They were punctual, friendly, professional, affordable and fast! They even helped move the furniture off my rug and roll it up for us. I could not have asked for a better experience from start to finish. Highly recommend this company!!! | Rated: 5/5
"I had another company come out and clean my tile and grout in my kitchen. After the cleaning I noticed that my fridge started to immediately show rust all of the bottom. The tech from the other company basically told me there was no way he did that to my appliances. I searched for another company and found TruRenew. I spoke to Tracy in the office and she scheduled a tech to come out within the week. Justin was able to polish my fridge and restore it back to like when I first bought it. He even explained why this happened was to do the product used my the previous company. I was so thankful for Justin and TruRenew, I will forever be a customer!"--Barbara M. | Rated: 5/5
"AWESOME service! The staff on the phone, as well as the repair staff (George) we very helpful! They actually called me 30 minutes ahead of time and then showed up on time to the appointment , were affordable, and did great work. They stretched 2 spots in my home- gave me a great deal and you can't even tell where the wrinkles are anymore! USE THIS PLACE!!"
"L-O-V-E the TruRenew Team! Two kids, one naughty dog, and a husband who likes to "tinker" in the garage do not mix well with ivory colored carpeting in the family room. I needed a general carpet cleaning and they were able to come over just prior to the holidays. Not only did they do a great job on the general carpets, they even removed some darker marks that had been there for over a year! Super professional, no disgusting chemicals, and what they quoted is what I paid."
"I was very impressed with the quality of work that George did on my hard wood floors. I recently purchased a new home that had years of wax and polish build up. I got three estimates including Trurenew. One estimate was double the estimate from George and the other company refused to attempt to remove the wax buildup. Trurenew arrived and finished on time. I would recommend them to anyone wanting quality work at honest prices."
"Professional, fast but not rushed, and so kind! Seriously good hearts that shine through just like the tile! I was seriously concerned the carpet wouldn't come clean but it was just like new when Brett finished! Definitely money well spent, and I'll always make TruRenew my only call for cleaning! (You should, too.)"
-Laura H. | Rated: 5/5
"Amazing prices and it worked! My carpets that I thought was going to have to be replaced were like new after the cleaning. Very impressive!"
"I called Trurenew clean because my usual company could not get out a rust spot from my filing cabinet. When I called, Tracy said she was confident they could make it better.. They were able to come out the next day luckily because my house was going on the market the next day. They were able to get the stain out and my carpets have never looked this good after cleaning!!!! Thanks guys"
-James K. | Rated: 5/5
"I am so impressed with how clean they were able to ge to my carpets. Scheduling was a breeze, price was extremely fair (I think they had a special) and then the completed product. Thanks guys!"
"Unbelievable!!!! I have had 3 companies come out to tell me that my wood floor was ruined because it was engineered hardwood and could not be sanded and refinished. My last quote was from TruRenew. Apparently my previous carpet cleaner who said he did wood floors applied a "wood floor finish" that was wax. When George came out he showed me that he could remove the wax and make my floor look new and delivered on his promise. Don't trust anyone before you call these guys!! Great work keep it up and thank you!!"
- Jenna M. | Rated: 5/5
"Nicest most professional guys I've ever hired!
1. Response to email quote I sent to them - 5 min
2. Estimate over phone- 2 min
3. Scheduled a Sun afternoon and they notified me 1/2 hour before arrival
4. Masterful cleaning in one hour- I was delighted!
5. He noticed dirt underneath my rug and did a complementary vacuum!
Most importantly, I felt very safe with George in my home. I definitely support and recommend this business!!!"
"I contacted multiple companies to clean my 1940 brick custom white washed floors. George and Jenn with TruRenew Clean was the only company that was able to give come to my home and give me a quote and show me how the process was going to work. I had a lot of concern and did not want the white washed removed, just the dirt. George and Jenn spent hours hand cleaning each grout line just to make sure that my floors and the finish were not damaged. As a result, my brick floors look new and just as beautiful as a remember them being. I am thankful to have found such an honest company and people"
"I called TruRenew to have a carpet patch installed because my dog tore a hole in the carpet for the second time. The first company who installed the original patch did a horrible job, but the techs at TruRenew made the patch look flawless. I can't even tell there is a patch there. I will always continue to call your company in the future. Thanks for the great work."
"George and Jennifer were unbelievably professional. I had a Great Dane that was recently ill and had urinated all over my home. I was certain that my carpets needed to be replaced. George showed me the damage but assured me that he would be able to take care of the odor. George explained that I had pet proof padding and that the odor and urine could be rinsed and cleaned using specially designed pet treatments. I am pleased to say they saved my floors. My home feels like a home again without the smell. THANKS AGAIN!"
"I have used Zerorez for years and have never been satisfied but for lack of trying a new company always stayed with them. I am glad they could not fit me in their schedule this time. I called TruRenew and they were happy to schedule my appointment and my carpets have never looked better."
"20 Years of dirt, grease and grime GONE!!!! I have scrubbed on my hands and knees cleaning my kitchen floors and I have never been able to make then sparkle like George and his wife. They were so friendly and a pleasure to have in my home. I have already referred them to my friends at church."
"My pups had used my wife's closet for a restroom for sometime. We never knew where the smell was coming from because there were not really any stains. George and Jenn with TruRenew came out and located the pet urine in the closet area. We had NO IDEA how much damage these little terrors had caused. There was pee everywhere. After George and Jenn were done my wife walked into her closet and the smell was completely gone. We were amazed, we thought there was no way anyone could get that out. WAY TO GO GUYS!"
"I am so thankful for the professional and honest advice that George and Jennifer gave me for my wood floors. I had been using Bona Polish on my floors for many years and they began to look terrible. I called so many companies that told me the price would be between $2.50 per square foot and up. I just could not afford that kind of price. So in a last ditch effort I called George and Jennifer, these two came out to my home, explained the process, performed a test spot for me to see, measured the areas and gave me a price. The price was well below any other company I had called.
The day came for the job to be done. They showed up to my home on time, ready to work and began promptly. My floors have never been this clean since they were installed. George even left me with some simple after care tips to help with not running into the same problem again. What an excellent example of customer service! Thanks again"
"George and Jennifer came to my house to clean my bedroom and hallway. These areas were heavily stained and in desperate need of cleaning or else I was going to have to replace. WOW these two did an amazing job."
"The team did a WONDERFUL JOB! My clay floors are 20 years old and now look brand new. I could not believe just how dirty my floors were. I will always call George and Jennifer back anytime I need my floors cleaned."
"After my cats caused havoc in my dining room, these guys (and gal) came to my rescue. The smell was so terrible we almost could not stand to be in the home any longer. They were so professional, never complained or even grimaced at the smell. George and Jenn were very friendly and I would definitely recommend them to anyone and everyone who needs their carpet cleaned."
